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Why Should You Start Using Order Management Software Today?

The appropriate order management software can play an essential role in increasing the mobility and efficiency of the business. According to data, in the past five years, the demand for an order management solution has significantly increased, nearly double it.

Thanks to the modern eCommerce landscape, traditional manual processes are changing. While initially shipping an order would take more than five to six days, it’s being shipped in just two days because of automation. With the changing times, businesses should adapt to the changing technology. Modern technology such as the order management system can help streamline the process. According to Salesforce, due to integration, there has been a 44% increase in B2B buyers globally in 2020 alone.

What Is Order Management Software?

The primary role of order management applications is to streamline the business process to meet customers’ demands. It follows a very organized manner to ensure the smooth functioning of the business.

The order management solutions ensure a faster delivery to the customers. It manages your payment history, orders, inventory, and more. With the help of real-time data tracking, you will be able to manage your entire team, and you will understand if you and your team are on the same page.

As a result, it will help you manage your sales from start to end.

Benefits Of Order Management Solutions

If you haven’t yet implemented an order management system in your business, you should consider doing so. It streamlines your business, but it also helps to provide a great customer experience.

Here are some of the common benefits of including order management solutions for your business:

1. Numerous Product Options And Alternatives

What would you do when you’re looking for a product and it runs out of stock? You will often search for an alternative. While manually following the process can be time-consuming, the software can ease it. The software will play an important role in increasing sales by providing alternative suggestions to your employees.

Furthermore, the order management software will also provide add-on options, ensuring you don’t have to keep the customer waiting.

2. Inventory Management

The eCommerce industry has often struggled with inventory management. If your business runs out of inventory, you will not manage the orders. This will eventually bring about customer dissatisfaction.

The order management software will play an important role in tracking the inventory. Businesses of all sizes should consider using the software. However, reports suggest that only 43% of small businesses track their inventory using the software.

Businesses that sell fast-selling goods will need to keep their inventory stocked. While it will be difficult to keep a track record of it manually, the order management application can help to optimize the process. It will offer constant notifications about the status.

Furthermore, if there are slow-moving products, the software will allow you to track the sales monthly or weekly. It will also help you manage the inventory pool management across the distribution centers and stores.

3. Sales Tax Automation

Tax calculation can be time-consuming and tricky. Therefore, you must have software that performs all these complex tasks for you.

While you focus on other aspects for improving your business, you can rely on the system to do the tax calculations. Furthermore, many order management applications also come with an optional geolocation integration that helps manage the customer tax rates and integrates the sales process.

4. Credit Management

You can opt for integrating your order management software with accounting. Therefore, your entire business team can collaborate and maintain real-time sales and balances.

The account integration will provide a smooth process for the customer as it helps them view the invoices. Furthermore, it will also track which customer has exceeded the credit limit.

As it helps streamline your business activity, you can enhance customer relationships. Businesses can keep their customers from delaying payments and help those with poor credit.

5. Better Control On Data

Data control is significant for the smooth functioning of businesses. When your company has a massive influx of data, it is prevalent for you to make mistakes.

The order management application helps to reduce the chances of mistakes by offering complete control of data. It will integrate the entire process from order generation to delivery. Since it integrates everything into one place, there will be fewer mistakes.

Furthermore, businesses will not have to wait for data to be calculated. Since everything will be stored and integrated into one place, you will have the flexibility to review and amend it. As a result, you will have complete control over the data.  According to Bringg, around 57% of customers tend to stay loyal to businesses if they receive same-day delivery.

6. Automated Payment Processing

Businesses can’t automate the entire business process because it is time-consuming. However, the right order management software can play an important role in automating the whole business payment process.

It will record when the order was placed, when it was shipped, and the progress in the schedule. This will prevent your employees from engaging in tedious tasks. The software will automatically generate the invoice and send it to the customer.

With the help of software, businesses and customers will stay on the same page.

7. Returns And Exchanges

It is common for you to receive return and exchange requests in an eCommerce business. This may mostly be because of shipping the wrong item, product breaking during the delivery, late delivery, and more. Businesses try their best to reduce the risk of returns and exchanges.

Every eCommerce business should provide good after-sales support, which helps them understand customer feedback. While it was efficient for managing the system manually, now you can focus on integrating the entire process.

With the help of an order management application, your business can provide exceptional after-sales support. You can provide the flexibility to customers to use the software to initiate the returns by themselves. Furthermore, it will also help you track the refunds of the orders.

Final Words

An order management software can help conduct all the crucial tasks of your business. It will manage the returns and refunds across different channels. This will help ensure that you can offer a better refund and return services.

You can add significant value to your business with order management software. Having an order management system integrated into your business will help to increase your sales and provide a delightful experience to the customers. Therefore, if you haven’t got the order management software yet, you should consider getting it.

Scope & Challenges Before Textile & Apparel Industry

In the present era, the textile and apparel industry is one of the most flourishing industries. We can people are very conscious about their dressing sense and it can be found there is always a crowd in front of garments shop. Whether it is formal or casual apparel the demand for each clothes is at its peak.

We can find different fashion designers in the industry launching their different designs that are appreciated by people and we can find people who love to accept all those designs. For different age groups and gender, we can find varied collections, which keeps them comfortable as well as look smart. All these show that people are freaking about apparel and love to buy new ones at frequent intervals for regular use or for parties and functions.

All these have given a boost to people involved in the textile and apparel industry in different ways. Further, it can be also found an increasing number of distributors and garments stores in the markets of different geographical areas. However, due to the increasing number of brands and stores, it can be found textile and apparel industry mobile sfa software for textile apparel is witnessing a highly competitive market where any variation in sales strategy can affect the markets largely. If a brand is not well equipped with advanced tools that can improve sales strategies then it’s high time to think about that as many new and existing brands are coming up with the best sales strategies.

What are the major challenges before brands operating in the textile and apparel industry?

Inventory management is one of the most important challenges before the textile and apparel industry. For any brand, it is essential to check the stock holdings of different distributors carrying business at varied geographical areas. The major reason behind this fact is that if there will be an overstock there will chance of damage and sales returns, which affect badly the profitability of any company. On the other hand, in cases where there will be a shortage of inventory, it will give a competitive edge to other brands whose stock is available in the market. It will also increase the chance where your brand-loyal customers may switch to other brands due to the unavailability of your product.

Therefore, it can be judged excess or less supply of inventory both are the cause of loss. If the sales management of any brand has a technique to determine these differences in time and can move excess holdings to places where inventory is in shortage then it can reduce the chances of suffering losses. It will also minimize the chance where your brand loyal customer will switch to some other brand. For this, a company has to make its sales team very efficient at evaluating the stock availability of different distributors and retailers carrying businesses in varied geographical areas.

How a brand can keep a close check on stock availability?

In the era of advanced technology, a brand may be new or a market leader can keep a close check on their stock availability in different markets. There are mobile applications available in the market, which are user-friendly and very efficient in determining stock availability. These mobile apps are made for the customized needs of the textile industry and by using them a distributor and salesperson can keep a close check on the stock availability of markets in geographical areas.

The employee tracking software is one of the mobile apps that can work very smartly for the textile and apparel industry. By using the apps a distributor can place his or her order from android phones. Further, it is also an easier task for a salesman to keep a close check on inventory holding of distributors and retailers.

Mobile Sales Force Automation Software – Choosing Android Phones

There are few points that need to be considered while choosing an Android device for your Mobile Sales Force Automation Software or Mobile CRM.

1. Android version

Please make sure that the mobile / tablet has Android 4.0 or above. Most of the Android OEMs do not provide upgrades. So, it’s best to pick a mobile/tablet which has at least Android 4.0 for the purpose. Make sure that the Mobile Sales Force Automation Software supports the Android version.

2. Serviceability and support

Does the Android manufacturer provide support for the devices in places where the team would be using them? If the device manufacturer does not have service centers in places where problems could occur, then the sales team will have to send the device to Head Office and then request for a new device in the meantime. If they have a local service centre, then they can easily get the device checked themselves. For companies with nation wide presence, a wide support and service network becomes very important.

3. Battery

Does the Android phone/tablet provides sufficient battery backup for a single working day? Battery usage depends on a lot of factors. If in case you are using a real-time location tracking system where up to the minute location information is provided, then the phone would use significant battery resources. Choose a phone with at least 1400 mAh battery.

4. Camera

The quality of the camera depends on the purpose for which it will be used. In case the sales team needs to take photos of documents, then an Auto Focus camera with at least 5 MP would be required.  Otherwise, a camera with 2MP will be sufficient.

5. A-GPS

Mobile Sales force Automation software also provides location tracking features. For most accurate locations the Android phone should have GPS chip. GPS works even without internet. Whereas, A-GPS requires internet and is less accurate than GPS. It’s fine if an Android phone/tablet has both GPS and A – GPS.

6. Speed

There are slow Android phones and there are phones which have a very slick and fast interface. A lot depends on the operations that need to be performed and the user experience on an actual device.

Based on our experience at PepUpSales, we suggest taking these points into consideration while finalising the Android phone / tablet-based on your budget. But always get a couple of devices first before ordering the whole bunch!!