Frequently Asked Questions
The Retailer App is a mobile-based ordering platform that allows retailers to place orders directly with distributors or brands, without waiting for field sales reps. It helps retailers track deliveries, view invoices, access promotional schemes, and manage returns, all in one place. It ensures faster communication and improved order accuracy.
With the B2B Customer app, retailers can browse product catalogs, check stock availability, and place orders anytime. It removes the need to wait for the salesman’s visit. The app also supports repeat ordering, order history access, and instant notifications — ensuring more convenience and fewer missed orders for both retailers and distributors.
Yes. The app displays all active schemes, discounts, and loyalty campaigns in real-time. Retailers can view eligibility, claim offers, and even track their reward points from one dashboard. This transparency helps brands push promotions more effectively while increasing retailer engagement and timely scheme adoption.
Absolutely. Retailers can check the status of their orders — whether it’s confirmed, dispatched, or delivered. Once delivered, digital invoices are available for download. The app also supports return requests and payment tracking, making post-sales processes more transparent and hassle-free.
Yes. The app is built with a simple and intuitive interface, keeping in mind the needs of traditional kirana stores and low-tech users. It supports regional languages, works on Android devices, and even has PWA support for WhatsApp or Viber — making it accessible to a wider retail base.
The app includes features like loyalty programs, gamification, and referral tracking. Retailers can earn points for actions like timely ordering, completing surveys, or meeting targets. These points can be redeemed for rewards, encouraging frequent app usage and deeper brand-retailer relationships over time.
Definitely. Whether you’re working with hundreds or thousands of retailers, the PepUpSales Retailer app can scale without any disruption. It’s cloud-based, configurable by region or distributor, and supports large product catalogs. Brands can even choose to roll out the app in phases, starting with select geographies or retailer types.