SMC Corporation is a global leader in pneumatic automation and industrial equipment, powering manufacturing across automotive, electronics, food processing, pharmaceuticals, and heavy engineering. With operations in more than 80 countries and a vast portfolio of high-precision industrial components, SMC plays a critical role in India’s automation ecosystem, helping factories run faster, safer, and more efficiently.
Services
SFA
Integration
Oracle
Managing multiple product categories and technical sales across industrial zones demands more than standard CRM tools. SMC already had systems in place, but they lacked unified field visibility, real-time accountability, and accurate order capture for highly technical SKUs. As teams scaled across diverse industries, fragmented reporting slowed decision making and impacted execution quality.
Our platform enabled the SMC sales team to capture highly specific product orders with precision. Complex configurations, product codes, and SKUs were validated instantly, reducing product mismatch, returns, and delays.
Every visit, activity, and order was tracked in real time, allowing sales leaders to monitor technical discussions, product demand trends, and client requirements without waiting for end-of-day reporting.
PepUpSales optimized SMC’s field routes and visit frequencies to prioritize high-value industrial zones and key accounts. This improved customer coverage while minimizing travel fatigue for the technical sales team.
The platform delivered deep visibility into customer preferences, product movement, competition influence, and demand patterns from different industrial clusters. This meant faster decisions on pricing, product rollout, and service commitments.
PepUpSales offered the flexibility and scalability required for SMC’s growing customer base and product expansion plans. Multiple business divisions, specialized product lines, and complex hierarchies were managed seamlessly without system disruptions.
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